Engage ID (“we”, “our”, “us”) is committed to protecting the privacy and personal data of candidates, clients, and website users. We take our data protection responsibilities seriously and process personal data in accordance with applicable data protection laws and regulations, including where relevant the UAE Data Protection Law, GDPR, and other applicable regulations across the Middle East, Africa, and Europe.

By using our website or submitting personal information to us, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

In the course of providing recruitment and talent advisory services, Engage ID may collect and process personal data including, but not limited to:

• Name, email address, telephone number
• Employment history, education, skills, qualifications
• CVs, resumes, portfolios, and supporting documentation
• Professional references and referee details
• Compensation expectations and availability
• Communication records with Engage ID

This list is not exhaustive and may evolve depending on the nature of our engagement.

2. How We Use Your Information

We process personal data for legitimate recruitment-related purposes, including:

• Assessing suitability for current or future roles
• Presenting candidate profiles to prospective employers (with consent)
• Managing recruitment processes and talent pipelines
• Communicating regarding opportunities, applications, and market insights
• Fulfilling contractual obligations with clients
• Complying with legal or regulatory requirements

We do not sell personal data.

3. Lawful Basis for Processing

We process personal data based on one or more of the following lawful bases:

• Your explicit consent
• Legitimate interests related to recruitment and talent advisory services
• Contractual necessity
• Legal or regulatory obligations

You may withdraw consent at any time.

4. Disclosure of Personal Information

Your personal information may be shared with:

• Prospective and current clients for recruitment purposes
• Engage ID consultants and internal teams
• Trusted third-party service providers (e.g. CRM, ATS, hosting providers)
• Regulatory or legal authorities where required by law

We ensure that any third parties processing data on our behalf maintain appropriate security and confidentiality standards.

5. Cross-Border Data Transfers

As an international recruitment firm, Engage ID may transfer personal data across borders, including within the Middle East, Africa, Europe, and other jurisdictions.

Where such transfers occur, we take reasonable steps to ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.

6. Data Retention

We retain personal data only for as long as necessary to fulfil recruitment purposes or comply with legal obligations. You may request deletion of your data at any time, subject to regulatory requirements.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Withdraw consent
• Lodge a complaint with a relevant authority

Requests can be made using the contact details below.

8. Data Security

Engage ID takes reasonable technical and organisational measures to protect personal data from unauthorised access, loss, or misuse. Data is stored on secure systems with controlled access.

While we take security seriously, no online system can be guaranteed to be completely secure.

9. Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy or how your data is handled, please contact: support@engage-id.com

10. Policy Updates

This Privacy Policy may be updated periodically to reflect changes in legal requirements or business practices. The most current version will always be available on our website.

11. Cookies and Tracking Technologies

Engage ID uses cookies and similar tracking technologies to enhance user experience, analyse website traffic, and support our marketing and recruitment activities.

Cookies may be used to:

• Understand how visitors use our website
• Improve website performance and functionality
• Measure the effectiveness of job postings and campaigns
• Support analytics and advertising platforms such as Google Analytics, LinkedIn, and Meta (where applicable)

You can control or disable cookies through your browser settings. Please note that disabling cookies may impact certain website functionalities.

Where required by law, cookie consent will be obtained via a cookie banner or consent management tool.

12. Marketing Communications

From time to time, Engage ID may contact you with information that may be relevant to your professional interests, including:

• Job opportunities and career updates
• Market insights and industry reports
• Company news or recruitment-related services
Marketing communications will only be sent where:
• You have explicitly opted in, or
• We have a legitimate interest and you are a professional contact

You may opt out of marketing communications at any time by:

• Clicking the unsubscribe link in our emails, or
• Contacting us directly at support@engage-id.com

Opting out of marketing communications will not affect recruitment-related communications regarding roles you have applied for or are actively being considered for.

13. Candidate Consent

By submitting your personal information, CV, or application materials to Engage ID—whether via our website, email, or other channels—you expressly consent to:

• Engage ID collecting, storing, and processing your personal data for recruitment and talent advisory purposes
• Your information being assessed for current and future opportunities relevant to your profile
• Your CV and professional details being shared with prospective employers or clients only where relevant and appropriate

You understand that:

• Consent may be withdrawn at any time by contacting Engage ID
• Withdrawal of consent may limit our ability to represent you for roles or provide recruitment services

Consent does not affect processing required for legal, regulatory, or contractual obligations.