Effective Date: 01/05/2025
Company Name: Engage ID
Website: www.engage-id.com
Contact Email: [email protected]
Registered Address: SRTI Park, Sharjah, UAE

1. Introduction

At Engage ID, we are committed to protecting the privacy and confidentiality of our clients, candidates, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our services, in compliance with applicable data protection laws including the UAE Personal Data Protection Law (PDPL) and General Data Protection Regulation (GDPR).


2. What Information We Collect

We may collect the following types of personal information:

For Candidates:

  • Full name, contact details (email, phone, address)

  • CVs and professional experience

  • Qualifications and certifications

  • Nationality and work eligibility status

  • References and employment history

  • Background check data (if required)

For Clients:

  • Company name and contact details

  • Hiring requirements

  • Contact person’s name, email, and job title

  • Contractual information

Website Visitors:

  • IP addresses and location data

  • Browser and device information

  • Cookies and usage data


3. How We Use Your Information

We use your data to:

  • Match candidates with relevant job opportunities

  • Contact you regarding roles, interviews, or client feedback

  • Process applications and conduct due diligence

  • Maintain business relationships with clients and partners

  • Improve our website and services

  • Comply with legal obligations


4. Legal Basis for Processing (GDPR/PDPL)

We process personal data under one or more of the following legal grounds:

  • Consent – When you explicitly agree to share your data.

  • Contractual necessity – To fulfill recruitment or service agreements.

  • Legitimate interests – For business operations and recruitment delivery.

  • Legal obligation – When required to comply with local laws.


5. Data Sharing and Disclosure

We may share your personal data with:

  • Clients actively hiring in relevant roles

  • Background screening partners (with your consent)

  • Regulatory authorities, when legally required

  • Third-party service providers (e.g., CRM, ATS systems) under data protection agreements

We never sell your personal data to third parties.


6. International Data Transfers

As Engage ID operates across the Middle East and may work with international clients, your data may be transferred outside of your home country. We ensure all international transfers comply with applicable data protection regulations and include appropriate safeguards.


7. Data Retention

We retain personal data only for as long as necessary:

  • Candidate and client data: typically up to 2 years after last activity

  • Legal or contractual requirements may extend this period

You may request deletion of your data at any time, subject to legal limitations.


8. Your Rights

You have the right to:

  • Access your personal data

  • Request correction or deletion

  • Object to or restrict processing

  • Withdraw consent at any time

  • File a complaint with a data protection authority

To exercise any of these rights, please email us at [Insert email].


9. Cookies & Website Tracking

Our website may use cookies and similar technologies to:

  • Improve user experience

  • Track site performance and usage

  • Customize content

You can control cookie preferences via your browser settings.


10. Changes to This Policy

Engage ID may update this Privacy Policy occasionally to reflect changes in laws or our services. The latest version will always be posted on our website with the effective date at the top.


11. Contact Us

If you have any questions or concerns about this policy or your personal data, please contact:

Engage ID – Privacy Officer
Email: [email protected]
Address: SRTI Park, Sharjah, UAE
Website: www.engage-id.com

Privacy Policy